"Carlene’s NVC session at Well Placed Smile was our most popular workshop for our non-profit community to date. Carlene’s mastery of the curriculum paired with her ability to engage a large audience yielded a powerful session with clear and actionable takeaways.” 

  -Stephanie Ingram, Founder & CEO of Well Placed Smile


"As part of our leadership development program, I have hired Carlene several times, to provide workshops for various audiences—graduate students, women beginning their leadership journeys and working professionals from across the disciplines. Each and every time she has received exceptional reviews; participants report that she provided them with better understanding and new skills. And her good work accrued an extra benefit for us, motivating attendees to sign up for other offerings in our workshop series. Since I believe that compassionate communication is one of the greatest needs of our time, I gladly will employ Carlene’s talent and warm spirit again and again."

  -Katharine Baker, PhD., The Cal Turner Program for Moral Leadership, Vanderbilt University


"For some time my family has struggled with communicating effectively and clearly with one another. It was a challenge for me to ask my family to participate in a mediation process—but I did it and they agreed. Prior to the mediation, Carlene spoke individually with my son and my ex-husband to learn what their thoughts were about the mediation and to ensure that they were participating willingly. Later, each of them told me they were looking forward to the mediation after their conversation with Carlene and were experiencing relief and comfort about the upcoming session. Carlene created an atmosphere of emotional safety for my family. We were able to listen to one another and express ourselves with honesty and compassion. My family participated in three mediation sessions and I experienced a internal turmoil subside. We came to a resolution peacefully and with hope as a result of the Carlene’s skills as she guided us in the mediation process. If you are curious about this process and want an opportunity to understand someone in your life I recommend it wholeheartedly."

   -Zina Yzquierdo,   PhD, LPC, Youth  & Family Outreach Specialist
      Family Reconciliation Center


 "Like many people, I am not in love with having difficult conversations. But, we all need to have them ( or likely will have them!) from time to time in both our personal and professional lives. I spent some time working with Carlene and found her to be wonderful and the tools to which she exposed me to be incredibly useful. I would recommend working with Carlene to anyone who wants to make the difficult more manageable."

   -John Ingram, Ingram Industrie


"Carlene Lizana-Maginnis is one of the warmest people I’ve ever met. Blend that with her knowledge and understanding of Nonviolent Communication and you receive a powerfully heartfelt experience that is truly transformative. I highly recommend her for individual coaching, organizational trainings, or workshop."   

   -Mary Mackenzie,  Author of Peaceful Living: Daily Meditations for Living with Love, Healing and Compassion, Certified Trainer of Nonviolent Communication